PRIVACY POLICY
1. Agreement
This Privacy Policy describes how Global Virtual Opportunities Inc. ("Company," "we," "us," or "our") collects, uses, and protects information in connection with the MarkoMax platform ("MarkoMax," "Service"), available at https://markomax.com. By accessing or using MarkoMax, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.
2. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.
3. Information We Collect
3.1 Information You Provide
When you create an account or use MarkoMax, we may collect:
- Email address and account login credentials
- Organization or workspace information
- User-generated content you choose to publish through the Service
3.2 Platform Account Data
When you connect third-party social media platforms to MarkoMax, we may receive limited data from those platforms in accordance with their APIs and your authorization. This may include:
- Account identifiers (such as user ID or page ID)
- Usernames and display names
- Profile images
- Post identifiers, permalinks, and publishing status
- Aggregated performance metrics (where applicable)
Supported integrations may include YouTube, Facebook, Instagram, Threads, TikTok, LinkedIn, X (Twitter), and Reddit. We only access data necessary to provide the functionality you explicitly enable.
MarkoMax uses YouTube API Services when you connect and use YouTube functionality inside the Service.
3.3 Automatically Collected Information
We may automatically collect limited technical information such as IP address, browser type, device information, timestamps, and usage logs to maintain security, prevent abuse, and improve service reliability.
4. How We Use Information
We use collected information solely to operate and improve MarkoMax, including to:
- Authenticate users and manage accounts
- Connect and manage authorized social media integrations
- Publish and schedule content at your direction
- Display analytics and performance insights where supported
- Maintain platform security and prevent fraud or abuse
- Provide customer support and respond to inquiries
We do not sell personal data and do not use connected platform data for advertising, profiling, or marketing purposes without explicit user action.
5. Platform Data Handling
Data obtained from third-party platforms is used strictly in accordance with the permissions you grant and the respective platform terms. Platform data is:
- Accessed only for enabled features
- Visible only to the authenticated user or organization
- Stored only as long as the integration remains active
- Deleted or revoked when you disconnect a platform account
5.1 YouTube API Services
If you connect a YouTube account to MarkoMax, the Service uses YouTube API Services to support authorized functionality such as channel selection, scheduled publishing, and related reporting for your connected YouTube content.
Your use of YouTube functionality in MarkoMax is also subject to the YouTube Terms of Service.
Google processes personal data in accordance with the Google Privacy Policy.
You may revoke MarkoMax's access to your Google and YouTube account at any time through your Google security settings: https://myaccount.google.com/connections?filters=3,4&hl=en.
You may also disconnect your YouTube integration from within MarkoMax. If you would like us to delete stored YouTube-related account data associated with your MarkoMax account, you may contact us using the contact information below. Upon request, we will delete or anonymize applicable stored YouTube-related data within a reasonable timeframe, except where retention is required for security, fraud prevention, legal compliance, or legitimate operational recordkeeping.
6. Data Sharing
We do not share or sell your personal or platform data to third parties. Data may be processed by infrastructure providers acting solely as service processors under our control (e.g., hosting, storage, and security services).
7. Cookies and Similar Technologies
MarkoMax may use cookies or similar technologies to maintain sessions, enhance user experience, and ensure platform functionality. You can control cookies through your browser settings.
8. Data Retention
We retain personal and platform data only for as long as necessary to provide the Service or comply with legal obligations. When an account or integration is removed, associated data is deleted or anonymized within a reasonable timeframe.
9. Security
We implement reasonable technical and organizational safeguards to protect information against unauthorized access, loss, or misuse. However, no system can be guaranteed to be 100% secure.
10. International Data Transfers
MarkoMax is operated from the United States. By using the Service, you acknowledge that information may be processed in jurisdictions with data protection laws that may differ from your own.
11. Children’s Privacy
MarkoMax is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
12. Third-Party Links
The Service may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties.
13. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us. Requests will be handled in accordance with applicable law.
If your request relates to YouTube-related data used by MarkoMax, you may also revoke MarkoMax's access through Google's security settings page at https://myaccount.google.com/connections?filters=3,4&hl=en.
14. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Global Virtual Opportunities Inc.
Email: support@markomax.com